Accept credit cards? Now business owners have more of a choice.
Friday, October 28th, 2011Business owners have already had the right to suggest that their customers use a form of payment different from a credit card. Have you ever seen the handwritten sign “$10 minimum on credit cards” or notice the cash price vs. credit price at the gas station?
A recent judgement by the Department of Justice gives business owners the right to also suggest or encourage their customers to use a different type of card.
In case you haven’t been brought up to speed, “rewards” cards cost you more to accept. Hey, someone needs to pay for the cost of the rewards programs. There are over 200 cost categories, each more expensive than the next. This recent judgement gives you the right to suggest that your customer use a card with a lower cost. You can suggest a non-rewards card, or Visa instead of MasterCard…or vice versa. You can even suggest a debit card, or American Express or Discover. Here is how it can be done:
- Offer a discount or rebate
- Offer a free or discounted product
- Offer an incentive or benefit
- Express a preference for a particular brand of general purpose card
- Promote a particular brand of general purpose card
- Communicate to the customer that the cost of the card they wish to use is higher than other cards
Credit card processing rates have gotten out of hand, but now with a little understanding on your part, you have even more control over what you pay.
You can see the actual DOJ judgement here www.justice.gov/atr/cases/f273100/273170.pdf. You can also see the text of Visa’s rules here http://usa.visa.com/merchants/operations/op_regulations.html. I assume you can also find MasterCard’s rules on their web site, although I have not yet seen a link.
As always, if you have any questions just ask.
Jeff Tieger
President
Business Advantage Group
(888) 377-3331 ext 3
